Frequently Asked Questions for Counselors and Teachers

1. When are transcripts and recommendations due for the 2026-2027 application year?

   Monday, January 4, 2027. If you submit a transcript or recommendation after the date, please email admissionsupport@bergen.org so we may retrieve the uploaded information.
2. Are there any videos to show me how to enter transcripts and recommendations for students?

   We have a video or counselors and teachers that will be a walk-through of the process for using this site.
3. Some of the students I know applied, but I did not receive a request for transcripts/ recommendations for them. How do I proceed?

   It is possible that the student(s) entered your email address incorrectly or misspelled your first / last names. Please ask them to refer to the application User Manual page 7 to review the information they entered for recommendations and transcripts. Once the information is updated, you will receive an automated request for the transcripts and recommendations within 24 hours.
4. I received a request for transcripts / recommendations. Where do I find my password?

   The passwords remain the same if you have used this system before. If you do not remember your password, click “Forgot Password?” and a new one will be sent to you.
5. I am having issues with accessing the studentrecs site. Who should I contact?

   Please email admissionsupport@bergen.org for assistance. Include screenshots and as much information as possible so we can assist you.